Relationship Manager – Commercial Banking Job at United Bank for Africa (UBA) Uganda

Company: United Bank for Africa (UBA) Uganda

Job Title: Relationship Manager – Commercial Banking

Reports To: Head Commercial Banking

Location: Kampala, Uganda

Application Deadline: Friday, 26th June 2026

About United Bank for Africa (UBA)

United Bank for Africa (UBA) is one of Africa’s leading financial institutions with operations in twenty (20) countries and four (4) global financial centers: London, Paris, New York, and Dubai. UBA has evolved into a Pan-African provider of banking and related financial services through diverse channels globally.

United Bank for Africa Uganda represents UBA’s pioneer country activities in the East and Southern African sub-region. With a growing network of branches and ATMs across the country, the bank continues to expand the retail and commercial banking landscape by delivering innovative financial products and solutions.

Job Objective

The Relationship Manager – Commercial Banking will drive commercial banking growth through client acquisition, portfolio management, business development, and relationship management while achieving the bank’s strategic objectives and performance targets.

Key Duties and Responsibilities

• Drive client acquisition and manage existing commercial client relationships in line with the bank’s business development strategy.
• Generate new business opportunities and achieve defined sales targets while managing and growing an existing customer portfolio.
• Conduct customer site visits to assess business operations, premises, equipment, collateral, and overall business performance.
• Prepare and submit call reports following customer visits for management review.
• Recommend solutions that meet customer expectations while remaining compliant with the bank’s policies.
• Analyze market trends and customer requirements and provide suitable financial products and solutions.
• Recommend product improvements and innovations based on customer feedback and market needs.
• Enhance customer retention by serving as a single point of contact for client banking needs.
• Develop and implement sales strategies in collaboration with the Product Development Team.
• Monitor approved risk triggers, covenants, and conditions attached to credit facilities.
• Initiate recovery actions for deteriorating, watch-listed, and non-performing accounts.
• Acquire new customers and reactivate dormant customer relationships to improve deposit growth.
• Recommend the creation of viable and profitable risk assets to improve business profitability.
• Source and monitor customers’ investment and credit facilities.
• Promote and sell products tailored to the commercial sector while maintaining regular contact with key customer executives.

Educational Qualifications

• Bachelor’s Degree in Business, Finance, Economics, or a related field from a recognized university.
• A Master of Business Administration (MBA) or relevant professional qualification is an added advantage.

Experience

• Minimum of five (5) years of relevant experience in a banking environment.

Required Skills and Competencies

• Ability to work under pressure with minimal supervision.
• Ability to achieve and exceed business targets.
• Strong customer needs assessment and solution-selling skills.
• Excellent interpersonal skills.
• Computer literacy and IT proficiency.
• Strong written and verbal communication skills.
• Sales and marketing expertise.
• Self-driven, proactive, and solution-oriented approach.
• Knowledge of the business environment and commercial sector.
• Attention to detail.
• Strong reasoning and analytical skills.

How to Apply

Interested candidates should submit their CV, application letter, and copies of academic certificates to the email address below:

Email: ubaugandahr@ubagroup.com

Applications should be addressed to:

Head of Human Capital
United Bank for Africa (UBA)
Plot 2, Jinja Road
Kampala, Uganda

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Application Deadline: Friday, 26th June 2026