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KSPCA is the only animal welfare charity in Kenya protecting animals from neglect and abuse. We rely on the help of volunteers, voluntary fundraising and donations to carry out our important work, so your support is invaluable to us!
Our welfare team assistants are on the frontline ensuring that animal welfare case reports are handled efficiently, from receiving reports to dispatching officers and maintaining case records.
As the first point of contact for the public, you will need to remain professional and calm while gathering crucial information, ensuring every case is recorded accurately, and following up as needed. You will also assist with administrative tasks such as preparing reports, correspondence, and supporting investigations or vaccination campaigns.
The ideal candidate should have strong communication skills in both English and Kiswahili, the ability to stay calm in emergency situations, and excellent organizational skills with attention to detail. Familiarity with case management systems is advantage.
At KSPCA, we are dedicated to improving animal welfare, and this role offers an opportunity to make a direct impact while working alongside a passionate and committed team. If you have a passion for animal welfare and strong organizational skills, we encourage you to apply.