Role Description

We are looking to recruit a dynamic and very enthusiastic individual to work as a Techno Sales Shop Attendant at our Main shop, which is based at The Cube Building, Kisimenti. A Nice-looking person who will be the face of the company and will work to provide supreme customer service, increase sales, and facilitate the smooth running of the shop on a daily basis. As the front desk officer, the Techno Sales Shop Attendant will also act as a wonderful point of contact at the company.

Core Responsibilities :

• Customer Engagement and Sales:

• Welcome customers warmly and identify their needs, advising and guiding them on Apple products and accessories.
• Show a strong knowledge of Apple products such as iPhones, iPads, Macs, Apple Watches, and AirPods, among others.
• Effectively market and sell Apple products and accessories to achieve and exceed the targets. • Deliver strong customer service by handling inquiries, complaints, and ensuring customers are satisfied.
• Forge and nurture strong business relationships with customers to ensure repeat business and brand loyalty.

2.Shop Setup and Management of Front Office:

• Handle the front desk, which is the first contact customers have when entering the store.
• Handle phone calls, emails, and other inquiries of customers effectively and professionally.
• Keep a clean, well-organized, and attractive shop environment.
• Effectively process sales transactions using the Point of Sale (POS) system.
• Handle cash, credit cards, and other methods of payments accurately.
• Help with inventory management functions, such as receiving, stocking, and cycle counting.
• All products should have correct pricing and labeling. Open and close the shop following correct procedures.

3. Technology Expertise and Product Knowledge:

• Get the latest updates on Apple product releases, features, and technology.
• Offer technical support and troubleshooting services to customers.
• Help customers to set up new devices, transfer information, and configure software.
• Describe product warranties and services to customers.

4. Marketing and Promotion:

• take part in marketing and promotion events to increase sales and procure new customers.
• Help with visual merchandising and displays to effectively show off the products.
• Offer specials, discounts, and packages to encourage maximum sales.
• Collect information on customers and the market to enhance products and services.

Minimum Requirements

• High school diploma or equivalent; some education beyond high school is a plus.
• Direct experience in retail sales, preferably within the technology industry and/or an Apple-related business.
• Expertise and familiarity with Apple products and technology.
• Strong customer service and communication skills.
• Strong sales and negotiating skills.
• Capabilities to work independently and as part of a team.
• Knowledge on how to operate point of sales systems and retail software.
• Strong organizational and time management skills.
• Professional Appearance and Behavior.

Knowledge Skills & Abilities

• Vibrant and Enthusiastic Personality
• Passionate about Apple products.
• Customer-centric attitude.
• Results-driven individual with a strong work ethic.
• Excellent problem-solving abilities.
• Capabilities to work effectively in a fast-paced environment

Benefits

• Competitive salary
• Sales commissions and
• Incentives Professional Development and Growth Opportunities
• Discounts on Apple products and accessories for employees
• An energizing and motivating work environment.

How to Apply

Interested applicants are encouraged to send their resume and a covering letter outlining their relevant experience and qualifications to info@accessfreakapplesolutions.com or WhatsApp +2567709983974. In the subject line, please indicate “Techno Sales Shop Attendant Application”. Access Freak Apple Solutions is an equal opportunity employer. We value and appreciate diversity and are dedicated to ensuring inclusiveness is achieved for all employees.

Interested female are strongly encouraged to apply.