Front Office Administrator at Fracht Group

The Fracht Group now consists of six independent sister holding companies providing general and specialized global logistics solutions. Fracht supports a global customer base working in countless industries. This experience helps us align to the logistical needs particular to those industries: what they ship, by what modes, and with what cargo- and delivery-specific considerations.ROLE OVERVIEW

The Front Office Administrator will be responsible for managing office supplies, handling communication, coordinating meetings, processing documents, and supporting administrative operations under the people and culture department. This role requires excellent organizational skills, attention to detail, and strong interpersonal abilities in a dynamic work environment.

KEY RESPONSIBILITIES

Office Administration & Coordination
Manage and track office supplies, fuel, and stationery storage and consumption.
Oversee drivers’ roster, deployment schedules, and vehicle Export maintenance.
Trade
Follow up on office maintenance issues in consultation with the Logistics Officer
Organize and maintain systematic filing of both election and stics hardcopy records.
Track staff travel, leave plans, and team availability to ensure smooth operations.
Manage administrative functions for the people and culture department le scheduling interviews, planning for work events etc Reception & Communication Management
Receive visitors professionally and direct them appropriately. Answer and forward calls efficiently and professionally.
Coordinate meeting arrangements and hotel bookings for guests.
Record and prepare minutes from staff meetings.
Provide administrative support in preparing, formatting, and printing documents.
Procurement & Documentation
Coordinate supply chain and procurement processes to ensure timely and quality service delivery.
Track orders and follow up to ensure timely deliveries.
Maintain updated records of suppliers, customers, and office assets. Review supplier contracts and agreements for terms and conditions.
Billing & System Updates
Update and upload bills in the TRAKIT system.
Verify data entry accuracy for billing and financial records. Ensure carrier charges are secured and validated.
Update weighing slips in the TRAKIT system for the CSU department. General & Ad-Hoc Responsibilities
Assist in asset handovers to new staff teams.
Orient and handle human resource administrative function
Perform any other duties assigned by the Branch Manager Qualifications & Experience

Education

Diploma or Bachelor’s Degree in Business Administration, Office Management, or a related field.

Experience

Prior experience in front office administration, human resource administration, procurement, logistics, or office coordination is an added advantage.
Familiarity with TRAKIT or similar operational systems is desirable.

KEY COMPETENCIES & PERSONAL ATTRIBUTES

Strong organizational and multitasking skills
Excellent communication (written & verbal)
Ability to work independently and meet deadlines
High level of professionalism and integrity
Proficiency in Microsoft Office Suite
Attention to detail & problem-solving mindset